Big Dave’s Cheesesteaks, the Atlanta-based brand known for its cult-favorite sandwiches, is gearing up for its next phase of national growth. To help steer this expansion, the company has appointed seasoned restaurant executive Shawna Snyder as its new Chief Operating Officer (COO).
Driving National Growth and Operational Excellence
Snyder steps into the role at a pivotal time for Big Dave’s, as the company transitions from building momentum to establishing robust infrastructure. Her expertise will be crucial in scaling operations and guiding the brand’s expanding footprint, especially following new supply partnerships with Amoroso’s Baking Company and Philly’s Best Steak Company.
Derrick Hayes, Founder and CEO of Big Dave’s Cheesesteaks, expressed his confidence in Snyder’s abilities. “Shawna doesn’t just manage growth, she engineers it,” Hayes stated. “As we strengthen our supply chain and expand our national footprint, her leadership ensures we scale with precision, protect our culture, and build long-term value for our franchise partners.”
A Seasoned Executive Joins the Team
Snyder brings decades of experience in scaling multi-unit restaurant concepts. Most recently, she served as Vice President of National Accounts at Avanti Restaurant Solutions, where she managed strategy and execution for high-growth brands, overseeing new store development and expansion. Her reputation as a systems builder who can translate brand buzz into sustainable business operations has earned her industry-wide recognition, including being named one of Total Food Service’s Top Women in Foodservice & Hospitality in 2025.
Balancing Growth with Authenticity
Reflecting on her new role, Snyder said, “Big Dave’s has built an incredibly powerful cultural and culinary brand. My focus is aligning operations, systems, and infrastructure to support sustainable long-term growth while protecting the guest experience and what makes this brand special.” This focus on balancing growth with authenticity is critical for fast-casual brands aiming to scale while maintaining their unique identity.
Founded by Derrick Hayes in honor of his late father, Big Dave’s Cheesesteaks has grown from a small gas station shop into a rapidly expanding name in the fast-casual market. The brand’s success is attributed to its bold flavors, viral visibility, and strong cultural identity. With Snyder now at the helm of operations, the company is set for a more disciplined phase of expansion, prioritizing both systems and storytelling.
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