Kohl’s Names Michael Bender Permanent CEO

Big news from the retail world! Kohl’s has officially named Michael Bender as its permanent CEO, bringing a seasoned executive with over 30 years of experience to lead the company. This appointment comes after Bender stepped in as interim CEO in May 2025, following the departure of Ashley Buchanan.

Navigating Challenges with a Veteran Leader

Bender now faces the significant task of guiding Kohl’s through a period marked by declining sales, profit pressures, and the ever-changing landscape of consumer behavior. It’s a challenging but crucial time for the department store chain, and Bender’s extensive background is seen as a key asset.

In a statement, Bender expressed his honor and conviction in Kohl’s future. He highlighted the company’s important role in serving families with great products and value, and his commitment to re-establishing leadership by prioritizing customers. He’s eager to accelerate the company’s transformation alongside partners, vendors, and associates.

A Wealth of Retail Experience

Bender isn’t new to the retail game. His impressive career includes leadership roles at major companies like Victoria’s Secret, PepsiCo, and Walmart, where he was the chief operating officer of global e-commerce. Plus, he’s been a member of Kohl’s board since 2019, giving him deep insight into the company’s inner workings.

Since taking the helm as interim CEO, Bender has already initiated strategies to appeal to budget-conscious shoppers. This includes focusing on private-label brands, offering targeted discounts, and curating product assortments more effectively. Early signs are promising, as Kohl’s exceeded market expectations and raised its annual profit targets in the first full quarter under his interim leadership.

Focusing on Customers and Fashion

According to retail analyst Neil Saunders, a top priority is winning back customers by simplifying the product offering and injecting more fashion and excitement into the assortment. This means introducing fresher items to attract lower- and middle-income shoppers who are currently navigating economic pressures like inflation.

Strategic Partnerships and Streamlining

Bender’s strategy also involves leveraging successful partnerships, such as those with Sephora and Babies “R” Us. Simultaneously, he’s looking to streamline operations, which may include selective store closures and job cuts. The goal is to modernize Kohl’s offerings and keep it competitive against online giants and off-price retailers.

Investor confidence seems to be on the rise, with Kohl’s stock more than doubling in value since Bender took over as interim CEO, though it has seen a slight dip recently. After experiencing significant leadership turnover in recent years, Kohl’s is hopeful that this long-term appointment will bring the stability and consistent direction needed for success.